relevant experience
Over the past 20+ years, I have led UX organizations and delivered hands-on research and design across healthcare, education, enterprise software, and connected devices, including work with Roche, Welch Allyn, Fresenius Medical Care, Pearson, SumTotal, and PTC.
Through ElevateUX, I work as a fractional UX leader and advisor, helping organizations assess UX maturity, strengthen execution, and translate user insight into measurable product and business outcomes.
Services
We provide exceptional consulting services tailored specifically to your needs. Our focus is on your organization's overall user experience maturity level and how to build and manage UX teams, processes, and culture across the organization. We offer the following services to help you achieve immediate results:
UX Maturity Assessment
Assess organizational UX capability and readiness for change to define a clear path for UX maturity growth.
Product UX Benchmark (UX GPA™)
Benchmark user experience using end-user sentiment to produce a trackable UX score that guides product investment over time.
UX Execution & Enablement
Provide practical UX execution support that helps teams act on insight and achieve lasting, measurable progress.